![]() ![]() You'll need to choose a different method for two-factor verification. Two-factor verification and password reset authentication. However, not all methods can be used for both. ![]() Security info methods are used for both two-factor security verification and for password reset. Security versus password reset verification In this case, you'll need to choose another method or contact your organization's help desk for more assistance. ![]() Need help?Ĭontact the Service Desk on 圆262 (01 from a mobile), reading.ac.uk/dts or where our friendly staff are always happy to help.Note: If you don't see the authenticator app option, it's possible that your organization doesn't allow you to use this option for verification. If you do not have a smart device you can complete the process using a phone call or text message from a standard phoneline.Instructions on how to set this up this can be found in our detailed guide under the 'Telephone set up' heading. ![]() When you login the app will send a notification to your phone where you would press 'Approve' to continue logging in.įor instructions how to set up and use the app please see our detailed guide. Windows Phone - Microsoft AuthenticatorĪfter downloading the app, follow the on screen instructions when accessing Microsoft 365.Select the relevant link below to be taken to the app store page for your specific device: To gain access to services you will first need to download and install the Microsoft Authenticator app on your smart phone or device. When off campus, you will need to do this for all Microsoft 365 services, including: What services will I need verify myself for? A smartphone app that sends you a notification where you approve or deny a login (Microsoft Authenticator App).If you are off campus and want to login to Microsoft 365 services (Email, OneDrive etc.), you will need to use either an app on your smartphone/tablet or have a phone call/text message to verify the login is genuine. When you are on campus and using either a network ethernet cable (wired) or Eduroam Wi-Fi (wireless), you have already securely logged in to our network so we do not ask you for any extra security checks. In order to access email and other Microsoft 365 tools we now use Multi Factor Authentication (MFA), which has a higher level of security and ensures the right person is logging in to your account. ![]()
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